This course looks at recognising the need for change, identifying the challenges and the emotional journey staff are likely to go through.
You will look at the importance of involving staff from an early stage and developing a communication strategy.
You will also learn more about the legal protection workers may be entitled to when considering change.
This course is now closed, although you can still retrieve your certificate if you completed this course in 2024.
Please see the 2025 course for the most recent version.