This 30 minute e-learning course shows you how to create a personal development plan, including settings objectives and competencies. It also explores how to engage employees through regular, informal meetings with managers. The course explains how to manage performance effectively through formal processes such as mid-year reviews, annual appraisals, and where necessary, performance improvement plans (PIPs).

This course is now closed, although you can still retrieve your certificate if you completed this course in 2025.