In this course, you'll learn why performance management is important and the roles senior managers, line managers and individuals play in ensuring the success of a performance management system.
The course explores why it’s important to have good objectives and competencies and how they contribute to an effective appraisal system.
You will also look at how effective performance management can improve employee engagement and support business success.
This course is now closed, although you can still retrieve your certificate if you completed this course in 2024.
Please see the 2025 course for the most recent version.