Bullying and harassment can be a difficult and sensitive issue for managers and employees to deal with. Learn how to approach situations in the right way and discover the possible implications of not addressing problems quickly and effectively.

Contracts are the keystone of the relationship between employers and their staff. Find out what the difference is between a contract and a written statement and which one must be legally provided.

Even the best run organisations can encounter problems from time to time, so it’s important to follow discipline and grievance policies and procedures to resolve issues, quickly, fairly and effectively.

Do you know what Equality and Diversity means? In this module you will see how we can respect each other and our differences at work, and why it’s so important to do so.

There are many forms of flexible working; it can describe a place of work, or type of contract. In this module you will look at the different types of flexible working and see some examples for why people may want to work more flexibly.

Within this module we will look at what a redundancy actually is, how they might be avoided and what the law says. You will see what the consultation process is and why having a proper selection process is important.

People will be off sick from time to time and most sickness absence will be genuine. But sickness can be unexpected and difficult to manage, and managers might wonder if someone is genuinely off sick?

In this module we will take a look at how to deal with absences, and how to carry out return to work discussions.

Managing people can be challenging for everyone involved in the relationship. In this module, you will be introduced to the skills and behaviours that make an effective manager and explore some of the common issues that managers face.

The definition of mental ill health varies, it covers a wide spectrum from the worries and grief we all experience as part of everyday life, through coping with stress in the workplace, to serious psychological conditions.

It is important to look after our mental and emotional wellbeing in order for us to cope with normal stresses of life and to work productively.

Find out more about mental health, how to manage staff experiencing difficulties and support them to remain in work.

Course overview 

  • What is mental health?
  • Common mental health conditions
  • Supporting presence, managing absence
  • Equality Act and reasonable adjustments